Remote Support

Windows Version

Windows Version

Only install this version if instructed to do so by a YourWebSolution support representative

Mac Version

Latest

Software Updates

We've just updated some of the software availble for simple 1-click install on all of our hosting accounts.

Concrete5 updated to 5.4.2.2
Feng Office updated to 1.7.5
TCExam updated to 11.2.021
Dolibarr updated to 3.0.1
Omeka updated to 1.4.2

Remember, with YourWebSolution every client gets full access to over 1-click install scripts and applications on their web hosting account.

A fully secure Exchange environment

You're about to entrust your company's critical business data and email communications to a hosted Exchange provider. How confident are you that your information will be fully secure?

At YourWebSolution, we consider security fundamental to the premium service we provide our customers. In fact, our business is predicated on our ability to offer a more secure environment than our customers could deploy themselves on-premise.

Security Features

Security controls extend across every aspect of our business including:

Data Replication

In addition to regular backups, YourWebSolution replicates Exchange 2010 data in real time from one set of premium hardware to another. This protects the critical information your business keeps within Exchange, even in the event of hardware failure or database corruption. It also enables Intermedia to rapidly retore the full functionality of your Exchange environment should an issue occur.

Multi-tenant platform security

Multiple redundant, enterprise-class firewall systems integrate firewall, VPN and traffic management to prevent unwarranted intrusions and ensure only authorized users access your Exchange environment. We also use an intrusion detection system (IDS) to detect malicious network traffic and computer usage that often cannot be caught by a conventional firewall.

Physical security

We invest a great deal more in physical security than most IT organizations could ever afford. Each of our seven premium datacenters (six US-based, one UK-based) is closely monitored and guarded 24x7x365 with sophisticated pan/tilt closed-circuit TVs. Secure access is strictly enforced using the very latest technology, including electronic man-trap devices between lobby and datacenter, motion sensors, and controlled ID key-cards. Security guards are stationed at every entrance to the site.

Email security and continuity

YourWebSolution offers a full suite of products that provides our customers with secure and always available email:

Antispam: All YourWebSolution Exchange accounts include SpamStopper™ or SpamStopper Pro, our advanced antispam software, to provide the ultimate in spam protection at no cost.

Antivirus: YourWebSolution provides VirusStopper, comprehensive managed antivirus protection of all Exchange mailboxes, free of charge. This advanced software catches 99.999 percent of all viruses that could potentially infiltrate and harm your mailboxes and Exchange environment.

Content filtering: Exchange customers can limit email content to comply with acceptable business use policies, company, state and federal communications regulations.

Encrypted Mail: Email between mailboxes on our system is natively encrypted. Clients can also use our Encrypted Email solution in order to communicate externally with military-grade encryption of email and attachments. Our Policy-based Encrypted Email easily encrypts emails based on company-wide rules and policies that clients set up and manage - all without disrupting day-to-day workflow. All email content and attachments are automatically scanned to detect whether the message warrants encryption before being sent. Policies can be configured to encrypt and send, return to sender or delete messages with insecure content. This option reduces human error and minimizes the risk of security breaches. If clients need end-to-end encryption, we also offer user-level Encrypted Email, which encrypts emails from the desktop client, and can be used to encrypt intra-company and confidential communications. Both Encrypted email solutions are backed by a globally-recognized Certificate Authority. Standards-based technologies are used, such as Public Key Infrastructure (PKI), S/MIME, and X.509 certificates, to establish confidentiality, message integrity and user authentication.

SAS 70 Type II certification

YourWebSolution is SAS 70 Type II certified company-wide, not just at the datacenter level. This rigorous certification requires an independent auditor to validate, in their opinion, that the controls and processes in use are effective over its one year evaluation period.

Dedicated security staff and employee controls

YourWebSolution offers a dedicated, full-time security staff, led by a Certified Information Systems Security Professional (CISSP) analyst. Every employee, regardless of their role, undergoes a rigorous background check.

Employee access to passwords, encryption keys and electronic credentials is also strictly controlled.f

Payments

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